After the initial receipt of the information, an assessment is carried out in accordance with the Supply Chain Due Diligence Act. After the internal preliminary review, the matter is coordinated for further processing in accordance with the LkSG.
The facts of the case are clarified while maintaining the anonymity of the person providing the information. Once the investigation has been completed, you will be informed in writing of the outcome of the complaints procedure.

If you have observed any indications of misconduct or an increased risk with regard to the requirements set out in the Supply Chain Due Diligence Act, please use the following online portal to contact us. Anonymously if you wish.

Osapiens portal for reporting information

Alternatively, you can also contact our colleagues at the DESY Compliance Office directly.

Dr. Heidrun Bojahr is the Compliance Officer officially appointed by the DESY Board of Directors and works for DESY Hamburg and DESY Zeuthen across all sites.

Furthermore, an official, external complaints office has been commissioned to create the possibility of remaining anonymous to DESY.
This external option of submitting information or complaints anonymously means that your anonymity towards DESY is protected. 
Disclosure of your contact details to DESY requires your authorisation.

All reports or complaints can be submitted anonymously. You do not have to disclose your contact details. Dr Bojahr will deal with the matter and coordinate further action with the law firm. A complaints procedure will be initiated.

The same applies to the external complaints office. You can also submit information or complaints there without giving your contact details. You can leave your name without DESY being informed. The complaints procedure is carried out in coordination with DESY Compliance. The confidential lawyers are bound to secrecy towards DESY unless you authorise the disclosure of your contact details.